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XBH Brain Gear

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Baseball is for everyone.

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FAQ

Q:
What does “XBH” stand for?

A: XBH stands for Extra
Base Hit — a baseball term meaning stretching a single into a
double, going the extra mile, and making the most of every opportunity. It
reflects how we approach baseball and life.

Q: What products do
you offer?

A: We offer collectible baseball hats, uniforms, sliding pads, collectables
(“Brain Gear”), authentic autographed cards, team pocket schedules from major
and minor league teams, and special autographs from up-and-coming players. All
carefully curated for baseball fans who appreciate the game’s depth.

Q: How are orders
fulfilled?

A: We dropship from U.S.-based warehouses to ensure fast delivery and quality
products.

Q: How long does
shipping take?

A: Delivery usually takes 4 to 5 business days within the United States.

Q: What payment
methods do you accept?

A: We accept all major credit and debit cards, as well as digital payment
options through Shopify’s secure checkout.

Q: Are the
autographed cards authentic?

A: Yes! I personally sell my authentic autographed cards, and all items come
with proper verification.

Q: Do you ship
internationally?

A: Currently, we only ship within the United States.

Q: What is your
return policy?

A: Our returns and refunds follow Shopify’s standard policies. You can review
our full policy on the Returns page. Items must be in original condition to
qualify for returns.

Q: How can I contact
you?

A: Reach out anytime via the contact form on our website. I’m happy to answer
questions and discuss custom orders.

Q:
How does XBH Brain Gear give back?

A: A portion of every sale supports programs for kids with learning
differences, helping them build confidence and find their strengths through
sports and creativity

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